USPS Service Alerts

USPS Service Alerts

Last updated Oct 7, 2016, 5:00 P.M. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

Hurricane Matthew

Updated Friday, Oct 7 at 1:30 p.m.

Still powerful Hurricane Matthew is now battering the coast of Florida and moving toward Georgia and the Carolinas. Customers in these states are advised that USPS services could be disrupted because of unsafe conditions such as high winds, flooding or impassable roads. Our priority is safety of employees and customers. Mail delivery and retail operations already have been suspended at some Post Offices in coastal areas.

In areas in the projected future path of the storm, customers are advised to deposit outgoing mail today to ensure timely processing of mail destined for delivery outside their area. Depending on local conditions, Post Offices may temporarily close their lobbies as Matthew makes landfall.

As the hurricane advances north along the coast, Postal Service employees are working to secure the mail, postal facilities and equipment. If a mandatory evacuation order is issued by local, state or federal emergency management officials, the Postal Service will suspend services in those areas.

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